The smart city application
and asset management
platform developed
specially for small and
medium-sized municipalities

01 Overview

MyTown Smart City App

City Hall
in the Palm
of Your Hand

The power of shared information

MyTown, powered by Pingstreet, is a free, user-friendly and powerful app that facilitates two-way communication between citizens and their local governments.

Over 30 municipalities across North America currently use MyTown to provide residents with access to a wide range of public notices and events, a customizable garbage and recycling calendar, school and bus alerts, hospital wait times and much, much more.

The power of real-time connections

MyTown features HotLine, a tool that makes it easy for citizens to anonymously report sensitive or possibly illegal information to law enforcement.

MyTown’s Smart Maps platform links multiple IoT devices to track and display critical information in real-time. It allows city staff to monitor and optimize municipal assets such as buses, garbage trucks, snow removal equipment, video cameras and smart street lights.

The power of knowledge

The level of access and transparency MyTown provides allows residents to feel more connected to their communities while staff and elected officials become better informed and more responsive, leading to better decision-making and happier citizens.

02 Starter Apps

What you get

Report a problem

Potholes, graffiti, streetlights, noise... stay on top of daily challenges


The municipality's Facebook page keeps everyone connected and informed

News & Events

What's happening now, what’s coming soon, what’s important to keep citizens in the loop

Notification Centre

Road and sidewalk construction and closures, water-use restrictions... better informed citizens are happier citizens


Live Twitter feed gives everyone a voice

Contact Us

Need-to-know phone numbers, email addresses, directions... stay connected, stay informed


Anonymous reporting of sensitive or potentially illegal information prompting immediate action

Know More

Smart Maps

Geo-reporting all IoT information on one display platform enabling staff to optimize municipal resources

Know More

03 Add-Ons

What you can add


Active Living Map

Cycling and hiking trail network including trails and place, bike lockers, libraries and other points of interest


Tourism and culture-related offers, places to stay and things to do


Map of each trails and current location


School & Bus Alerts

Primary, secondary, seperate and public school boundaries, bus or school cancellations



Access latest employment opportunities with local employers


Aquatics Schedule

Up-to-date aquatics schedules


Skating & Shinny

Skating and shinny schedules


Virtual Reality

Interactive virtual tours, videos and photos


Park & Recreation

Up-to-date schedules, programs, aquatics classes, skating programs and other sports and activities


Business Directory

Find local businesses by name, category or keyword and access directions and contact information

Garbage / Recycling

Waste, recycling, leaf pickup, bin collection... makes citizens’ lives easier

Roads & Planning

City-related road and planning updates to help citizens plan their travels


Contact information, addresses, medical specialties, even wait times... offer citizens more convenience


Meet the candidates, know where to vote, learn if you’re on the voters’ list... help citizens stay involved

Overnight Parking

Each license plate number is eligible for 10 parking exemptions per year... fewer surprises, more convenience

Have Your Say

Provide feedback on MyTown or your municipality... citizen comments improve municipal relationships


Information and contacts for your mayor and elected officials… important connections lead to better informed and happier citizens

04 Hotline

HotLine provides security

HotLine allows residents to anonymously report sensitive or potentially illegal information directly from their smartphones while providing local authorities with critical, real-time information.

Instant reporting prompts immediate action

Citizens can easily, intuitively and instantly report incidents they are witnessing without having to get directly involved in the situation. These reports are sent to the city, its law enforcement agencies or other predetermined organizations for quick action.

Trend analysis informs a safer future

HotLine works with Smart Maps to enable back-end users to see the origin of anonymous tips pinpointed to within a 250-metre area in the city. With HotLine’s analytical capabilities, this information is further used to analyze suspicious activity trends and create a geographic visual reference in specific city zones. Assuring citizens’ safety and security is paramount to every administration’s success.

05 Smart Maps

Smart Maps simplifies solutions

Smart Maps, powered by Luciad, links multiple IoT devices to track and display important information in real-time. It unlocks the potential of location intelligence, creating the foundation for next-generation geospatial systems and loT connectivity.

From safeguarding critical assets to creating the digital infrastructure for smart cities, Smart Maps provides high-performance visualizations that support scalable solutions, making life easier for staff, and better for citizens. Smart Maps employs military-level security protocols, ensuring that data and systems are protected.

Geospatial analytics empower decisions

The volume of data cities produce is growing exponentially. Municipal staff, elected officials and residents rely on that information every day. By analyzing and comprehensively visualizing real-time data, Smart Maps provides the foundation for truly interactive solutions, informed decision-making and more efficient administrations.

Smart Maps features

Smart Lighting

Optimize light levels based on time of day, traffic volume and/or weather conditions to save energy, lower costs and improve services

Video Surveillance

Enable applications such as license plate reading, threat detection, and traffic congestion to make cities safer and more liveable

Water Quality Sensors

Monitor water conditions in local lakes, rivers or public pools to take early action if needed

Parking Sensors

Enable applications that indicate available parking spaces to increase driver convenience and assist local businesses

Waste Management Sensors

Monitor trash levels in bins to optimize routes and collection times, reducing waste, fuel and manpower

Road Temperature Sensors

Alert potentially icy areas and allow the optimization of sand/salt deployments to assure safety at all times

06 Contact Us

Request more information

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.